Shipping policy

Last updated: January 2026

At Aulfat, we are committed to providing a reliable and professional shipping experience while ensuring that orders are processed efficiently and delivered securely.


1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed during weekends, holidays, or promotional periods may require additional processing time.

Customers will receive shipping confirmation and tracking information once an order has been dispatched.


2. Shipping Availability

We currently ship within the United States.

For international shipping inquiries or special delivery requests, customers may contact our support team directly before placing an order.


3. Estimated Delivery Times

Estimated shipping times may vary depending on location and carrier operations.

Standard Shipping

3–7 business days

Expedited Shipping

2–4 business days

Delivery estimates are provided for convenience and are not guaranteed.


4. Shipping Costs

Shipping rates are calculated during checkout based on:

  • destination,

  • package size,

  • shipping method,

  • and order value.

Promotional free shipping offers may apply to qualifying orders.


5. Order Tracking

Once shipped, customers will receive tracking information via email to monitor delivery status in real time.


6. Shipping Delays

While we partner with reliable shipping providers, Aulfat is not responsible for delays caused by:

  • weather conditions,

  • carrier disruptions,

  • customs procedures,

  • or other external logistical factors.


7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

Aulfat is not responsible for orders delivered to incorrectly entered addresses. If an address correction is needed, customers should contact us immediately after placing the order.


8. Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact our support team within 5 business days of delivery or expected delivery date.

We will work with the shipping carrier to assist with a resolution where applicable.


9. Order Changes & Cancellations

Orders may only be modified or canceled within a limited time after placement before fulfillment begins.

Once processing or shipment has started, cancellations may no longer be possible.


10. Contact Information

Aulfat

254 Chapman Rd, STE 208 #20399
Newark, Delaware 19702, USA

Email:
uswholesale@aulfat.com

Phone:
302-579-5763